Voicenotes provides a highly cost-effective and individual transcription service to corporates, typically operating in the financial services industry. Staff at those customers dictate meeting and other notes from their mobile phones, and these are then transcribed and e-mailed back to the relevant member of staff and any colleagues that need copies; and these can also provide a link to the customer’s CRM system to keep their customer lists and contacts current. The process is also useful in showing regulatory compliance something that is expected to be increasingly important under MIFID II.
